Shipping policy
Valid for customers in the European Union (EU) & Switzerland (CH)
At Šargi Official, we are committed to offering reliable and efficient shipping services to our customers across Switzerland and Europe. Please review the details below before placing your order.
1. Shipping Locations
We currently ship to:
- Switzerland (CH)
- All European Union (EU) countries
- Selected non-EU European countries
Please ensure that all shipping information provided at checkout is accurate and complete to avoid delays or failed deliveries.
2. Shipping Fees
We are pleased to offer:
- Free standard shipping on all orders within Switzerland and Europe.
No minimum order amount is required.
3. Processing & Delivery Times
- Orders are typically processed and dispatched within 3–5 business days.
- Delivery times vary by destination and may be affected by external factors such as:
- customs inspections (for EU/CH cross-border shipments)
- local carrier delays
- seasonal high-volume periods
Once shipped, estimated delivery times are generally:
- Switzerland: 1–3 business days
- Europe: 3–7 business days
These are estimates and cannot be guaranteed.
4. Tracking Information
As soon as your order has been shipped, you will receive a shipping confirmation email containing:
- your tracking number
- a link to track your shipment in real time
Please allow up to 24 hours for tracking updates to appear.
5. Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to:
- damaged items
- defective products
- incorrect items received
In such cases, Šargi Official will cover or reimburse return shipping fees.
For details, please refer to our Refund Policy.
6. Shipping Carriers
We work exclusively with reputable and trusted carriers to ensure safe and timely delivery.
However, Šargi Official is not liable for delays, loss, or delivery issues caused by the carrier, once the package has been handed over to them.
7. Shipping Restrictions
Certain items may be subject to customs regulations or import restrictions depending on your country.
If any product in your order cannot be shipped to your destination, we will notify you immediately and provide alternative solutions.
8. GDPR & Swiss LPD Compliance
Your shipping information is processed strictly for:
- fulfilling your order
- sharing data securely with logistics partners
- providing shipping updates
Data is handled in accordance with:
- EU GDPR
- Swiss Federal Act on Data Protection (LPD 2023)
For more details, see our Privacy Policy.
9. Contact Us
If you have any questions or need assistance with your order, our customer support team is here to help:
We want your shopping experience with Šargi Official to be smooth, enjoyable, and secure.
Last updated: 28.11.2025